Fees, Payments, and Refunds

Should the student for any reason not want to take the course that has been purchased, he or she may request a full refund or course exchange. Should the student be unsatisfied for any reason he or she may request a full refund or course exchange. Southard Engineering, Inc. | PDHLibrary will provide a 100% refund amount for any reason up to 90 days after course purchase.

• You can download a copy of your receipt by clicking on "My Account", then click on the "Courses Taken - Certificates" tab. You can then click on the "Order Number" in the left hand column to download and save a copy of your receipt in pdf format.
• You should also receive a receipt by email though this can be unreliable. The receipt that is downloadable from the website as described above prints out much nicer and is the recommended option for your record keeping.

If your transaction did not go through, please verify that the information you entered is correct. If the problem still persists, please contact us at  mail@PDHLibrary.com or call (352)367-2526. We can also process your payment over the phone.

PDHLibrary.com uses PayPal to process your online credit card payment.  At time of checkout, you will be directed to PayPal's credit card payment system.  This method keeps all your payment information secured by PayPal's industry leading security standards and your information is never transfered or stored in our servers.

 PDHLibrary.com accepts payments in one of the following ways: 

• by a major credit card (Visa, MasterCard, American Express or Discover) via PayPal checkout.
• by using your paypal account
• We also accept credit card over the phone at 352-367-2526 (Monday through Friday from 11:00 AM till 4:00 PM