Frequently Asked Questions

PDH Library is a division of Southard Engineering, Inc. The Florida Board of Professional Engineers has listed us as an approved provider under our corporate name, "Southard Engineering, Inc."

For licensure verification of our approved continuing education provider status click here .

Our provider number is #0004849. Our CEP license number is 395. For licensure verification click here and type in "Southard" for organization name and "Engineer" for license category. Our certificate of authorization and CEP number will appear along with our Florida course numbers.

PDH library is the continuing education division of Southard Engineering, Inc. Southard Engineering is a Structural Engineering firm located in Gainesville, Florida. We were established in 2001 and specialize in the design of low rise building structures. Our speciality has been educational facilities and metal roof deck design.

Our courses do not have an expiration date. You can take as long as you like to complete a course you have purchased. It should be noted that the date which will appear on your certificate of completion is not your purchase date. The date on your certificate will be the date you took the course quiz on.

1. Create New Account: Register with our website by clicking on the "Create new account" link (found in the lower left hand corner) or log into your account if you already have one. Note: You can pay for the courses either before or after you complete the quizes.




2. Download Course Materials: Navigate to the course description page of your choosing. On the right hand side of each course description page is a download button that you can use to download the course materials to your computer. Read the course materials.




3. Take Quiz: Log into your account. Then click on the quiz button on the right hand side of the course description page to take the quiz. Take the quiz as many times as necessary in order to pass with a 70% or better. You may start the quiz, stop, and then return to the quiz at a later time to finish.




4. Pay for Course: When you pass the quiz a green checkout link will be provided for course payment via credit card processing thru PayPal's secure servers. You can also buy multiple courses at the same time by adding various courses to your cart and then paying for them.




5. View Certificate of Completion: To view your certificates of completion or to review your course history click on "My account" followed by clicking on the "Courses Taken" tab. You must be logged in first to review your course history. Certificates of completion will only become available after passing the course's quiz and paying for the course.

Upon passing the quiz, you will be prompted to pay for the course.  Once payment is made, you may obtain your certificate of completion by clicking on "My Account" and then clicking on the."Courses Taken-Certificates" tab.

The only time you need to submit your “Certificate of Completion” to your State Licensing Board is when: 

• You are required to do so as part of the license renewal process or
• You are being audited
• For Florida Engineers the only course that you need to submit a certificate of completion for is the "Advanced Florida Building Code" course. To report this course, email your certificate of completion to wanderson@fbpe.org. The state of Florida now requires providers to report the "Florida Laws and Rules" course to the Florida Department of Business and Professional Regulation. We will send in reports every Friday. Florida also requires self reporting into the NCEES CPC tracking system. Go to www.fbpe.org for more information.
                     

You may click the "forgot password" link under the login fields at any time if you happen to forget your password or username.  You will receive a password reset to the email used to registered your account. If you are unable to retrieve it, please contact us at mail@PDHLibrary.com

Yes. Just click on "My Account", and then click on “Edit”.    

You can edit All your information including:

• First Name
• Last Name
• Address
• PE Number
• Licensed State
• User Name
• Password
• Email Address
• etc.

The state of Florida only requires us to report the "Florida Laws and Rules course". To find the reported course log into your account at myfloridalicense.com. Once logged in, click on your professional engineering license linked to your account. Then click on the "View Continuing Education" link. There you will see your reported hours. We report every Friday and it can take up to 24 hours for the report to be processed. Engineers are now expected to save their certificates of completion. If you are audited, you provide them with copies of your certificates of completion. Florida engineers must now also "self report" their hours into the NCEES CPC Tracking system. For more information on this visit fbpe.org.

Yes, Florida requires you to self report your hours into the NCEES CPC tracking system. For more information on this please visit www.fbpe.org.

As an approved sponsor, PDHLibrary.com is required to maintain your course activity records for a specific period of time in the States of Florida and North Carolina. However, you are ultimately responsible for tracking and maintaining all your course activity records for the remaining states. To aid you in record keeping, PDHLibrary.com saves your certificates for your convenience under the "Courses Taken" tab in the "My Account"  area.

In addition, it is the policy of PDHLibrary.com.com to maintain your records for a 10-year period which exceeds the requirements of any State Licensing Board. 

PDHLibrary.com will use your personal information internally as follows: 

• to generate and submit your “Certificate of Completion” online each time you pass a course quiz.
• to provide your state engineering licensing board with pertinent information (as required by certain states).
• to notify you periodically of new courses or specific course discounts being offered (optional).

As a proof of completing your course, PDHLibrary.com will provide you with a “Certificate of Completion”.

This certificate is available at any time simply by clicking "My Account - Courses Taken".

Your browser is probably set to NOT print background images. Simply click "file", then click on "page setup". Then check the box for "print background images". Your certificate should now print the signature correctly.

Alternatively click on the "PDF Version" to create a PDF file of your certificate of completion which can then be saved to your computer. This version of the certificate will always print out the signature.

We only report when the state has made this a requirement. The only state requiring reporting is the State of Florida and it is only for the "Florida Laws and Rules" course.

Make sure to save pdf copies of your certificates of completion to your computer so that you can simply email them in the event that you are audited by a state you are licensed in.p>

The only time you need to submit your “Certificate of Completion” to your State Licensing Board is when: 

• You are required to do so as part of the license renewal process or
• You are being audited
• For Florida Engineers the only course that you need to submit a certificate of completion for is the "Advanced Florida Building Code" course. To report this course, email your certificate of completion to wanderson@fbpe.org. The state of Florida now requires providers to report the "Florida Laws and Rules" course to the Florida Department of Business and Professional Regulation. We will send in reports every Friday. Florida also requires self reporting into the NCEES CPC tracking system. Go to www.fbpe.org for more information.
                     

PDHLibrary.com will only share your personal information with select third parties for the fulfillment of the following services:

• to process your payment with PayPal our secure payment processing affiliate.
• to provide your state engineering licensing board with pertinent information (as required by certain states).
• Your information will not be sold or shared with another party unless legally required to do so. 

PDHLibrary.com respects your privacy and will not disclose your information to any other party without your prior consent.

 PDHLibrary.com accepts payments in one of the following ways: 

• by a major credit card (Visa, MasterCard, American Express or Discover) via PayPal checkout.
• by using your paypal account
• We also accept credit card over the phone at 352-367-2526 (Monday through Friday from 11:00 AM till 4:00 PM

PDHLibrary.com uses PayPal to process your online credit card payment.  At time of checkout, you will be directed to PayPal's credit card payment system.  This method keeps all your payment information secured by PayPal's industry leading security standards and your information is never transfered or stored in our servers.

• You can download a copy of your receipt by clicking on "My Account", then click on the "Courses Taken - Certificates" tab. You can then click on the "Order Number" in the left hand column to download and save a copy of your receipt in pdf format.
• You should also receive a receipt by email though this can be unreliable. The receipt that is downloadable from the website as described above prints out much nicer and is the recommended option for your record keeping.

If your transaction did not go through, please verify that the information you entered is correct. If the problem still persists, please contact us at  mail@PDHLibrary.com or call (352)367-2526. We can also process your payment over the phone.

Should the student for any reason not want to take the course that has been purchased, he or she may request a full refund or course exchange. Should the student be unsatisfied for any reason he or she may request a full refund or course exchange. Southard Engineering, Inc. | PDHLibrary will provide a 100% refund amount for any reason up to 90 days after course purchase.

To cancel a course, send an email to mail@pdhlibrary.com and let us know whether you would like to replace the course with another course or be provided with a full refund. PDHLibrary.com will then respond to your email within 24 hours and notify you when the new course is ready, or your refund has been provided. Your refund will be returned in the same way it was received. If a credit card was used, then the funds will be returned to that credit card as a credit. If a PayPal account was used the funds will be returned to the PayPal account.

We will review your information and advise you with the results. Once approved, we will ask you to proceed with course preparation. 

 To qualify as a PDHLibrary.com course provider, you need to have related work experience along with one of the following credentials:

• Professional Engineering License
• MS or PhD from an accredited four-year university 

You will earn 50% of the course purchase price minus transaction charges each time your course is purchased if the course materials are original and exclusively posted on our website. If the course contents are not original to the author then the percentage earned is reduced to 40%.

If your course is posted on numerous other websites (non-exclusive) you will earn 35% and 25% respectively depending on the originality of the content.

No. You do not incur any costs by providing a course to PDHLibrary.com. We bear all the following costs: 

• Course review and web customization
• Course state approval administration
• Course publishing, marketing and promotion

By logging into your account with PDH Library you will be able to view and track your sales anytime.

You may contact us via email at : mail@PDHLibrary.com
or call us at: 386-266-9589
Monday through Saturday
8:00 a.m. to 5:00 p.m.